Dallas Fort Worth International Airport (DFW) welcomed more than 62.5 million passengers in 2021 making the Airport the second busiest in the world by passenger volume according to Airports Council International (ACI). DFW saw a 58.7% growth over 2020 and has its sights set on returning to 2019 numbers in 2022. This increase showcases DFW’s collaboration with airline partners who continue to expand their routes and services at the Airport.
As one of the only airports in the U.S. to increase service and the number of destinations served over the past two years, DFW focuses on customer experience as the Airport continues as a leader in the industry. The Airport has implemented numerous advancements to enhance the customer’s experience like ultraviolet-C (UV-C) lighting within ventilation system to better clean circulated air, automated self-bag drops, smart restrooms and other innovative solutions to best serve customers during their time at DFW.
“At DFW, we continue on a path forward that prioritizes the customer’s journey, operational excellence, and a culture that welcomes all to North Texas. We look forward to working with all of our business partners to serve customers as the busy summer travel period approaches,” shared Sean Donohue, CEO of DFW Airport.
The ACI report also recognized DFW as the world’s most connected airport for the second consecutive year by offering more convenient connection opportunities than any other hub airport in the world. DFW also was listed as the third busiest airport in terms of flights for the third consecutive year.