Everon, also known as ADT Commercial LLC, has unveiled its new Innovation and Operations center, the iO, in Irving, Texas for the Dallas area (4221 W John Carpenter Fwy). The iO aims to be a hub for learning, innovation, and collaboration, featuring a monitoring and customer operations center, an Innovation Lab, and a Solutions Showcase demo area.
This center showcases over a decade of commitment to commercial security, fire, life safety, and service excellence. The Solutions Showcase features 15+ partner technologies for customers to engage with live demos of Everon's core product offerings. According to CEO Dan Bresingham, the iO reflects Everon's dedication to providing the best technologies and services in the industry.
"The whole purpose of the iO has been to offer a space for customers and industry professionals to directly interact with our vision as a leading commercial integrator," said Bresingham. "The Solutions Showcase takes that vision to the next level. Customers can see exactly how these solutions are designed to work for them, and know that Everon is here to make sure they have access to the best technologies and service in the industry."
The Innovation Lab aims to advance commercial security solutions through collaboration with innovation partners. "Bringing together the Innovation Lab and our monitoring and customer operations center in one location shows how we come through for our customers in every aspect of their security program," said Bresingham. "They can rely on us to be that one ideal partner now and when they need us most. And at the same time, they know we’re committed to staying ahead of the curve and thinking about how we can meet their needs as they evolve well into the future."
The iO also serves as a central site for customer summits, industry events, demos, and trainings, showcasing Everon's commitment to service excellence and innovation. "Ultimately, the iO is like walking through what makes Everon tick. It’s a symbol of everything we stand for," Bresingham continued. "Our commitment to service excellence, our drive to innovate, our dedication to our customers is all on display here."