Humana Inc. (HUM: NYSE), one of the country’s leading health and well-being companies, announced today plans to open a RightSource® mail-order pharmacy call center and support operation in Irving in August, bringing more than 620 new jobs to the area over the next three years.
RightSource is Humana’s pharmacy management company providing mail-order delivery to members’ homes. The convenience of mail-order delivery and the lower cost of obtaining drugs by mail order pharmacy have created tremendous demand for RightSource’s services. Humana RightSource – with similar operations in Arizona and Ohio – serves 1.5 million people and filled nearly 20 million scripts in 2012, making it one of the nation’s largest mail order pharmacies.
Humana will build-out all three floors of the building, located at 2001 W. John Carpenter Freeway, to accommodate its office and work spaces, open meeting spaces, conference rooms, training and huddle rooms, storage areas and communications functions.
Positions to be hired will include pharmacists, pharmacy technicians, customer service representatives, and data entry clerks. For information about employment opportunities at the Irving facility please visit careers.humana.com.
With its subsidiary companies Concentra and LifeSynch, and the addition of the employees being hired at the RightSource facility, Humana will have more than 2,500 employees in North Texas.
According to Chris Wallace, president and CEO of the Greater Irving-Las Colinas Chamber of Commerce, the Chamber’s economic development team and City staff have been working with Humana since early January to bring this new employment opportunity to Irving, which will continue to expand the medical industry in North Texas.
“The continuing growth of Humana’s mail order pharmacy business shows us that we are improving our members’ health care experience by making prescriptions more affordable,” said William Fleming, Pharm.D., President of Humana Pharmacy Solutions. “The opening of this new front-end operations facility is a testament to our commitment to provide outstanding service to our customers and a credit to the quality of the Irving-area workforce and excellent business climate.”
The location of LifeSynch, a wholly-owned behavioral health subsidiary of Humana in an adjoining office at 2101 W. John Carpenter Freeway, also influenced the decision, in addition to the business-friendly experience from the Irving Economic Development Partnership, Fleming said.
