Prime Therapeutics (Prime), a leading pharmacy benefit manager, recently increased its presence in Irving, Tex., with the opening of an expanded customer service contact center. Attendees at the February 28 grand opening celebration for the new space included representatives from area businesses, the Irving Chamber of Commerce, and other community leaders.
Prime’s President and CEO, Eric Elliott, was also on hand and spoke about
Prime’s continuing growth in Texas and throughout the nation due in large part to Prime’s commitment to exceptional service to clients and members. According to Elliott this commitment has led to many new job opportunities in the Irving area including roles for pharmacists and pharmacy technicians, business analysts, project managers, finance and accounting specialists and customer service providers. In fact, Elliott noted, the number of Prime jobs in Texas has grown 36 percent in the past three years and is expected to continue to grow over the next several years.
“We are thrilled to be in Irving and to be an active member of the business community,” said Elliott. “Our newly expanded Contact Center will be a very important part of our continued success both as a company and as a supportive business partner.”
In addition to the expansion of the contact center, Prime is also planning to expand its mail-service facility which is also in Irving. Currently the company employs 485 people in Texas and over 1800 people throughout the nation.
Prime Therapeutics is a pharmacy benefit management company dedicated to providing innovative, clinically-based, cost-effective pharmacy solutions for clients and members.Providing pharmacy benefit services nationwide to nearly 17 million covered lives, its client base includes Blue Cross and Blue Shield Plans, employer and union groups, and third-party administrators. Headquartered in St. Paul, Minn., Prime Therapeutics is collectively owned by 12 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those Plans. Learn more at www.primetherapeutics.com.
