The City of Dallas is actively engaged in clean-up and traffic signal restoration following today’s severe storm, which caused extensive damage across the area.
Oncor reports that 190,687 customers in Dallas are currently without power. Crews are working to restore electricity as swiftly as possible, but repairs may take several days. Customers can report outages or check status by texting OUT to 66267, using the MyOncor app, clicking “Report an Outage” on the map, or calling 888-313-4747.
To facilitate Oncor’s efforts, the City has formed a debris removal team to clear roads for access to downed power lines. Residents should report downed trees and road debris by calling 311, which will direct information to the appropriate crews.
For tree debris on private property, residents should stack debris adjacent to the street. The City has waived enforcement for early placement for pick-up and will collect up to 20 cubic yards of tree debris for the next 15 days. Household bulk items are not included in this service.
The Dallas Department of Transportation reports 316 traffic signals are out and 122 are flashing. Stop signs will be placed at key intersections to manage traffic flow.
City facilities, including recreation centers and libraries, will open tomorrow for residents seeking respite. For the latest information and operating hours, please visit the City’s website.
Residents are advised to call 911 only for police, fire, or emergency medical services. For real-time updates, visit dal.city/WeatherMay2024 as the City continues to update its website.
