The City of Irving Information Technology (IT) Department has been named a winner in IDC Government Insights’ sixth annual Smart Cities North America Awards (SCNAA). Irving's IT Department was recognized in the Next-Generation Emergency Services category for the city's early adoption of Motorola's Critical Connect solution. Winners in the SCNAA illustrate best practice examples of how forward-thinking municipalities are effectively leveraging technology and innovation to offer sustainable, new services and economic opportunities to meet the needs and expectations of diverse communities.
This innovative, cutting-edge technology allows Irving's first responders, as well as agencies that are part of the regional network, to access the city's Land Mobile Radio (LMR) system through push-to-talk. The system enhances interoperability by providing the capability for Irving's LMR system to connect with other systems anywhere in the country. While there are other push-to-talk solutions available, Critical Connect was selected because it provides enhanced security and mission critical availability.
The project is part of Irving Connects, the City of Irving's Smart Cities program, under the Safety pillar of Enhanced Emergency Response. The goal is to enhance emergency responses, minimizing the threat to life and property. Irving Connects focuses on using data and technology to improve government efficiency, bolster economic development and enhance overall quality of life in Irving. This program allows the city to focus on using data and technology to address pressing challenges.