The Texas Department of Public Safety (DPS) is cancelling driver license appointments for Thursday, Sept. 7, 2023, from 7:30 a.m. until noon, due to the ongoing upgrade of the driver license system. The upgrade is impacting all driver license services including renewing/replacing a driver license or ID card, obtaining a driver record and verifying eligibility. This is impacting offices statewide, as well as online services.
Customers are being notified of the cancellation through preferred email or phone number and given priority rebooking.
Department personnel continue working to fix the issue which is related to the driver license system upgrade which began over the Labor Day weekend. There have been no security issues reported at this time.
